Minimum qualifications:
Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
Experience with data/SQL and web technologies.
Ability to work non-standard working hours in line with customer requirements.
Preferred qualifications:
Experience in business analysis to conduct analytics, develop dashboards, and make recommendations
Experience working in technical product/cloud support/quality engineering/Site Reliability Engineering (SRE).
Experience using Google Ads or other online advertising solutions and the media/tech landscape.
Experience in technical troubleshooting or customer support in a tech organization, and customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
Experience in solving issues and developing tactical perspectives on customer-focused solutions.
Excellent customer first and empathetic mindset, and ability to own end-to-end experience and solutions.